Degraded Assistant performance

Incident Report for Relay

Resolved

This incident has been resolved.

Posted Oct 02, 2023 - 17:56 EDT

Update

Our 3rd party vendor has implemented a fix and the Relay Assistant Commands are back up and running.

Posted Oct 02, 2023 - 17:50 EDT

Monitoring

Our 3rd party service has implemented a fix and we are monitoring it.

Posted Oct 02, 2023 - 17:19 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 02, 2023 - 16:49 EDT

Investigating

We are currently experiencing degraded performance with the Relay Assistant. We are investigating this issue.

Posted Oct 02, 2023 - 16:25 EDT

This incident affected: Relay Product Functionality.